Pump and Cassette Care Video - Transcript

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This video is not intended to substitute for the training provided by your health care professional. Be sure to talk to your doctor if you have any questions or concerns about using your pump, Duopa, or your health condition.

The Duopa pump can only be used with Duopa medication cassettes. See the Patient Instructions For Use and Prescribing Information for information on using your pump. Please see the Important Safety Information for Duopa included in this video.

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Pump and Cassette Care


How to care for the pump and cassettes used with Duopa

Narrator:

This video will show you how to care for the pump and cassettes used with Duopa.

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About Duopa

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Duopa (carbidopa and levodopa) is a prescription medicine used for treatment of advanced Parkinson’s disease. Duopa contains 2 medicines, carbidopa and levodopa.

The Duopa system uses a tube to administer (carbidopa and levodopa) enteral suspension directly to your intestine. A cassette containing the medication is attached to a portable pump. The pump connects to the stomach tube used to deliver the medication.

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Pump Care: Changing Batteries

Ensure the pump is stopped

WARNING! Always have new replacement batteries available. If power is lost, Duopa will not be delivered

If a gap is present anywhere between the battery door and the pump housing, the door is not properly attached.

If the battery door becomes detached or loose, the batteries will not be properly secured; this could result in loss of power and Duopa will not be delivered.

WARNING! If the pump is dropped or hit, the battery door or tabs may break. Do not use the pump if the battery door or tabs are damaged

No rechargeable NiCad or NiMH batteries

Narrator:

Let’s start with changing the pump’s batteries. Before you start, here is some important safety information to keep in mind: ensure that the pump is stopped before you attempt to change the batteries. Always have new replacement batteries on hand, because if the pump is not powered, Duopa will not be delivered.

If a gap is present anywhere between the battery door and the pump housing, the door is not properly attached. If the battery door becomes detached or loose, the batteries will not be properly secured; this could result in loss of power and Duopa will not be delivered.

If the pump is dropped or hit, the battery door or tabs may break. If these parts are damaged, do not use the pump—the batteries may not be secured, which can result in loss of power, and Duopa will not be delivered.

The Duopa pump uses double A alkaline batteries. Do not use rechargeable NiCd or nickel metal hydride NiMH batteries. Do not use carbon zinc (“heavy duty”) batteries. They do not provide enough power for the pump to operate correctly.

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Change batteries same time every week

Narrator:

Here’s a recommendation: change both batteries on the same day and at the same time every week.

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Change batteries immediately

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You’ll know when the batteries are low, because the display will read “LowBat” and a 3-tone alarm will sound every 5 minutes. If this happens, change the batteries right away. Here’s how:

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Not a real patient

Dispose of used batteries in an environmentally safe manner, and according to any regulations that may apply

Listen for beep

If pump does not beep, check that batteries are in correctly

WARNING! If a gap is present anywhere between the battery door and the pump housing, the door is not properly latched, and the batteries will not be properly secured

Do not store the pump for prolonged periods of time with the batteries installed. Battery leakage could damage the pump

Narrator:

First, ensure the display of the pump reads “STOPPED”.

Next, push and hold the arrow button while sliding the battery door until it comes completely off the pump.

Remove the used batteries and dispose of them in an environmentally safe manner and according to any regulations that may apply. Install the new batteries. Listen for the beep that means the pump is powered. If you do not hear this beep, or if the display does not turn on, check that the batteries are put in correctly.

Finally, slide the battery door back into its original closed position. Be sure the battery door is properly latched to ensure the batteries are secure. If a gap is present anywhere between the battery door and the pump housing, the door is not properly latched. If the battery door becomes detached or loose, the batteries will not be properly secured; this could result in loss of power, and Duopa will not be delivered.

You are now ready to use the pump.

If your Duopa pump is not being used on a daily basis for a period of time, remove the batteries before storing. Battery leakage during storage could damage the pump.

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Proper Pump Care

Narrator:

Now let’s discuss how to properly care for your pump. First, some important safety information.

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The pump should only be operated between 36°F and 104°F, and should not be exposed to humidity levels below 20% or above 90%.

Clean with damp cloth

Do not use harsh cleaners

Do not allow liquid to soak into pump

This could damage the pump

The pump is NOT waterproof

Contact your doctor or call 1-844-386-4968 if pump does not work properly

Narrator:

The pump should only be operated between 36°F and 104°F, and should not be exposed to humidity levels below 20% or above 90%.

It’s important to not store the pump with a Duopa cassette attached. When the pump is not in use, store it in a safe place.

If the pump needs to be cleaned, wipe it with a damp cloth. Do not clean the pump with acetone or plastic solvents or harsh cleaners, and never soak the pump in cleaning fluid or water or allow any liquid to leak into the pump, keypad, or battery compartment. The pump is not waterproof.

If the pump is dropped or hit, check the pump for damage. If it is damaged, not working, or not staying on, call your doctor or 1-844-386-4968 immediately—do not use the pump and don’t try to fix it yourself.

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Cassette Care

Store cassettes in refrigerator (36°F to 46°F)

Do NOT heat or thaw in microwave

Use cassette within 16 hours

Do not reuse cassettes

Narrator:

Here are some important things to remember about Duopa cassettes. They should be stored in a refrigerator set between 36°F and 46°F and should never be put in the freezer. Keep the cassettes in their closed carton to protect them from light. Always check the expiration date on the cassette before using. Do not use a cassette that is cracked, leaking, or past its expiration date. If you see any of these things with a cassette, contact DuoConnect at 844-386-4968.

Before using a Duopa cassette, let it sit at room temperature for 20 minutes after removing it from the refrigerator. Once the cassette has been removed from the refrigerator, it should be used within 16 hours. If not used, discard the cassette as directed by your specialty pharmacy. Used Duopa cassettes should not be reused, even if gel remains.